TrustRadius Insights
The product has been highly effective in facilitating compliance for 1099 agents using social media. Users have found it easy to navigate …
Overview
What is Hearsay Social?
Hearsay social is designed to help companies that have both corporate brands and local representatives in highly-regulated industries like banking and insurance. It allows companies to push out social media content for their local representatives to personalize, and then analyze…
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What is Hearsay Social?
Hearsay social is designed to help companies that have both corporate brands and local representatives in highly-regulated industries like banking and insurance. It allows companies to push out social media content for their local representatives to personalize, and then analyze the effectiveness…
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Product Details
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What is Hearsay Social?
Hearsay Social Video
Introduction of Hearsay Relate
Hearsay Social Competitors
Hearsay Social Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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The product has been highly effective in facilitating compliance for 1099 agents using social media. Users have found it easy to navigate the content library provided by the product, which enables them to access pre-approved content and tools for compliance supervision and digital marketing efforts. The product also offers oversight of the sales team's social media usage, allowing for tracking of edits and corrections between the compliance team and agents.
In addition to compliance facilitation, the product has helped increase sales by distributing interactive and compliant information through agents' social media accounts. It has also improved users' social media presence, resulting in increased traffic to their advisor homepages. By providing a platform for agents to schedule posts at optimal times across multiple platforms, the product helps engage clients without interrupting office work and reduces overhead time for posting on business social media accounts.
While some users have found that the product lacks certain content, it still saves them a significant amount of time by offering automation, post ideas, analytics, customer interactions, social media management, and campaign features. Users appreciate being able to schedule social media posts well in advance, eliminating the need to remember to post daily. Overall, the product has proven valuable in regulating social media activity, ensuring compliance with regulations, managing social media platforms, sharing financial updates, and analyzing post performance from a single dashboard.
Responsive and helpful support: Many users have expressed their appreciation for the responsive and helpful support provided by the team. Several reviewers have mentioned that the support team is quick to respond to inquiries and provides valuable assistance when needed.
Highly regarded compliance features: The compliance features of the product are highly regarded and considered leading in the industry. Numerous users have praised these features, stating that they provide a comprehensive solution for ensuring regulatory compliance.
Intuitive and user-friendly platform: Users find the platform intuitive and user-friendly, making tasks easy to complete. Many reviewers have commented on how easy it is to navigate through the system, allowing them to quickly accomplish their desired actions without any confusion or difficulty.
Limited and challenging analytics: Users have mentioned that the analytics provided by the platform are limited in scope and can be difficult to navigate. They feel that understanding the data dumps can be a challenge and express a desire for more user-friendly dashboards.
Lack of customization and flexibility: Some users express dissatisfaction with the level of customization and flexibility offered by the application. They believe that they are constrained by Hearsay's development roadmap, limiting their ability to make significant changes tailored to their specific needs.
Clunky and confusing user interface: Several users find the user interface of the platform to be clunky and confusing. It took them some time to familiarize themselves with how to navigate the system and perform various tasks.